All State
Job Description
Join Allstate - Gina Eubanks Agency, the top insurance agency in the state, dedicated to providing exceptional customer service in the heart of Minden, Louisiana. Our team values integrity, professionalism, and a commitment to helping our clients navigate the complexities of insurance with ease.
As a Customer Service Representative, you will be the first point of contact for our valued clients, assisting them with inquiries, policy changes, and claim submissions. Your role is crucial in ensuring that each client receives personalized support and guidance, fostering long-lasting relationships built on trust and reliability.
If you are a passionate individual who thrives in a fast-paced environment, enjoys helping others, and is eager to be part of a supportive team dedicated to excellence, we invite you to apply to join the Allstate - Gina Eubanks Agency today!
Salary: $55000.00 - $150000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Holidays
Base Salary with Commissions & Bonus opportunities
Paid Time Off (PTO)
Mon-Fri Work Schedule
Career Growth Opportunities
Mon-Fri Schedule
Hands on Training
Retirement Plan
Responsibilities
Customer Inquiries: Address customer questions, concerns, and inquiries regarding insurance policies.
Policy Changes: Process and document insurance policy changes accurately and efficiently.
Claims Assistance: Assist customers with filing insurance claims and provide guidance on the claims process.
Customer Support: Provide excellent customer service to ensure a positive experience for all clients interacting with the agency.
Requirements
Customer Focus: A genuine passion for helping others and delivering exceptional service. Communication Skills: Strong verbal and written communication abilities. Interpersonal Skills: Ability to build rapport with clients and work effectively in a team environment. Detail-Oriented: High level of accuracy and attention to detail in all tasks. Problem-Solving: Ability to think critically and resolve customer issues efficiently. Computer Skills: Proficiency in basic computer applications and systems. Experience: Previous customer service experience is beneficial.
Company Description
Gina Eubanks Allstate Insurance is a very high achieving agency that encourages growth and opportunities for our staff. We care, and it shows in our survey results of our clients! Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team. We provide ongoing training and support for all of our staff. We are looking for a confident and highly motivated individual that is interested in joining a great team!
Gina's number one goal has always been to take care of those on her team, and this is followed closely by making sure our customers have an EXTRAORDINARY experience during every interaction with our team. We are different than other agencies, and this starts with the professionalism and culture of our team.