OutsideConnection

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Global Reservations Team within the Customer Experience Division.
• Responsible for a team of Timekeepers who ensure all management and non-management personnel in DFW Reservations and other assigned work groups’ time is recorded properly to ensure accurate and on-time payroll.

What you'll do

• Mitigates local lost time through a thorough understanding of the Attendance Guidelines for Passenger service employees, accurate and timely processing of FMLA, medical and other leaves of absence and partnering with Absence and Return Center leaders
• Ensures the Skyview 1 facility equipment is fully operational and regularly maintained and that housekeeping is working in compliance with contractual cleaning requirements
• Liaises with AA Safety, AA’s OSHA compliance team, Corporate and Campus security to create and maintain a safe and secure working environment for all building occupants
• Oversees all office purchasing of equipment and supplies needed for conducting business at DFW Reservations by working closely with the Admin Supervisor assigned to that duty
• Creates the annual office budget working within established parameters and ensure compliance with the budget throughout the year
• Handles ad hoc projects as assigned

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree or equivalent training/experience
• 5 years related work experience
• 4 years demonstrated experience effectively managing and motivating a team
• 4 years customer service/sales experience

Preferred Qualifications- Education & Prior Job Experience

• Budget experience
• Facilities maintenance experience

Skills, Licenses & Certifications

• Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• Ability to manage management, non-management and contract labor work groups
• Demonstrated ability to positively manage in an ever-changing work environment
• Excellent organization skills
• Strong presentation skills
• Ability to be innovative and analytical thinking abilities
• Ability to understand and communicate job-related policies and procedures to employee

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.