OutsideConnection

Our Mission

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

Day to Day

The Brand Science, Insights, and Operations (BSIO) team investigates & measures how our brand influences Job Seekers and Employers alike, striving to help link all people to better work to create better lives.

As the Senior Brand Research Manager, you'll drive full-cycle research from insight to campaign evaluation.
You'll identify knowledge gaps, extract insights, and translate findings into actionable strategies with senior marketing partners.

This role is highly cross-functional, collaborating with a variety of teams across Indeed, including Brand Strategy, Product Marketing, UX Research, and Voice of the Customer, to track progress against our key performance indicators (KPIs) and drive business growth.

Responsibilities

• Advocate for the job seeker and employer audiences, developing action plans to socialize and disseminate insights.
• Stakeholder Engagement: Diagnose and interpret stakeholders' business challenges, recommending appropriate research methodologies to support their goals.
• Nurture relationships with diverse stakeholder teams to stay attuned to the business and anticipate their need for insights.
• Drive a holistic insights agenda by capturing and organizing research priorities into a strategic roadmap. Conduct planning sessions with teams across the organization to grasp research priorities and formulate a 4-6 month roadmap.
• Stay on top of emerging technologies and methodologies in the research space, providing recommendations for innovative approaches to uncover consumer insights. Oversee relationships with third-party research partners, ensuring effective partnership and delivery of insights.
• Give clear and proactive communication with both internal research stakeholders and a large variety of additional secondary stakeholders to ensure research is designed to meet business needs and that insights are widely shared and understood.
• Translate complex data into clear, compelling narratives for effective communication. Design and create clear, compelling, and actionable research reports. Coach agencies to elevate insights and effectively communicate them.

Skills/Competencies

• 6+ years of experience working with both qualitative and quantitative research methods. Proficient in designing and leading primary research studies utilizing various methodologies including online quantitative surveys, focus groups, ethnographies, online qual, and mobile studies.
• Demonstrated experience translating complex data into clear, compelling narratives – both written and visual – with distinct recommendations. Coach vendors to meet Indeed’s standards for analysis and storytelling.
• Demonstrated ability to influence marketing strategies through both proactive research recommendations and insightful data analysis.
• Strategic and insightful thinking skills with the ability to break down complex problems and drive effective solutions.
• Exceptional written and oral communication skills, with exceptional social skills and a natural curiosity. Passionate about creating a consumer-centric culture by integrating consumer insights into all aspects of the business.
• Experience working collaboratively with various internal stakeholders and external partners, including agencies and suppliers. Comfortable with proactively building and maintaining relationships across teams, business units, and time zones. Ability to build rapport and trust in a heavily-virtual work environment.
• Ability to manage many projects/studies concurrently across teams. Experienced in managing budgets, forecasting research needs, and estimating associated costs. Proven ability to work autonomously, set and meet project management milestones, and oversee vendors.
• Experience creating surveys using Qualtrics and examining data through crosstabs. Proficient in working within the Google Suite (Slides, Docs, Sheets, Drive), Slack, and Zoom.

Salary Range Transparency

US Remote 104,000 - 140,000 USD per year

SF Bay 120,000-165,000 USD per year

Salary Range Disclaimer

The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.

Benefits - Health, Work/Life Harmony, & Wellbeing

We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 12 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://benefits.indeed.jobs!

Equal Opportunities and Accommodations Statement

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Accommodations at 1-855-567-7767, or by email at accommodations@indeed.com. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.

Fair Chance Hiring
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

Indeed’s Employee Recruiting Privacy Policy

Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at https://www.indeed.com/legal, we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs.

Reference ID: 43942

#INDMARKET

Job Type: Full-time

Pay: $104,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are You Authorized To Work In The U.S.A. (Y/N)
• Are You A Current or Former Indeed Employee(Y/N)
• How Did You Hear About This Role?
• Do you have Qualitative & Quantitative Research Experience(Y/N)

Experience:

• Research: 6 years (Preferred)

Work Location: Remote